Free Suspension Safety Check and Brake Inspection

100+ Point Vehicle Inspection

Detailed Report and Diagnosis

Brake Pad & Rotor Inspection

Shock Absorber and Spring Test

We offer a range of products and services, including Free Suspension Checks, to ensure your vehicle operates at its best and delivers a smooth and enjoyable driving experience. By getting your suspension checked by us you are ensuring the longevity of your car.

Fulcrum Suspensions includes a team of the countries most well trained and knowledgeable suspension experts. Equipped with the necessary tools and experience to ensure your vehicle remains safe and drives how you like it.

Had a great first experience with Fulcrum this week!

@ Amelie Toop

Fulcrum Customer

The team at Fulcrum Suspensions are second to none.

@ Geoff Kevern

Fulcrum Customer

So glad I went with them! The staff are very professional.

@ Stacey Hindes

Fulcrum Customer

Absolutely fantastic, the service offered is above and beyond.

@ Andrew Yanz

Fulcrum Customer

Had a great first experience with Fulcrum this week!

@ Amelie Toop

Fulcrum Customer

The team at Fulcrum Suspensions are second to none.

@ Geoff Kevern

Fulcrum Customer

Watch the below video to see how our suspension checks work.

Dedicated to quality, we guarantee the best service.

The Suspension Check Process

We recommend having your suspension checked by a suspension expert at least every 6 months or after any long road trip, this is to ensure the constant health of your vehicle.

When your vehicle is being checked by our suspension experts, it will be systematically reviewed. This includes reviewing a variety of under body suspension components such as bushes, control arms and sway bars.

Your brakes and tyres will also be inspected to see if their condition is suitable or if they need a replacement.

After completion of inspection, we will provide you with a detailed and thorough report outlining the state of your vehicle's suspension. Our technicians will then assist you to decide on the most cost efficient and effective solution regarding your vehicle’s maintenance.

Steps of a free suspension check

You Drop off your Car.

A qualified suspension technician will conduct an initial inspection of your car.

If safe your car is test driven to diagnose suspension handling, noises and or condition.

Your car is then put on a hoist to inspect and check the condition of all suspension/brake components.

A detailed inspection report is completed and provided with any recommended fixes.

At specific Fulcrum Suspension stores a video report is provided, which will show any found issues.

Hearing noises? Or is your car handling worse? Here is how you know you need a Free Suspension Check.

You can look out for the below tell tale signs that your suspension might be in trouble. If you ever have any doubts about your cars handling or safety, then a free suspension check is always available and an option provided by us at Fulcrum Suspensions. Your peace of mind matters to us.

You hear squeaks or other noises such as knocks or rattling while driving.
You feel random or constant vibration while driving.
You notice your suspension or tyres are wearing faster then they should.
Your steering feels off centre and like you cant drive straight.

Or does your

Car drive different to what it used to?

What a Free Suspension Check Includes

Check for uneven tyre wear
Check for any abnormal noises of bumps
Vehicle heights (make sure vehicle doesn’t have a lean to one side)
Condition of shock absorbers (make sure they aren’t leaking and control the bounce of the spring)
Condition of suspension bushes (whether they are cracked, torn or have excessive movement)

Check for uneven tyre wear
Check for any abnormal noises of bumps
Vehicle heights (make sure vehicle doesn’t have a lean to one side)
Condition of shock absorbers (make sure they aren’t leaking and control the bounce of the spring)
Condition of suspension bushes (whether they are cracked, torn or have excessive movement)

Here are some of the suspension components we check.

Our safety check form is broken in to four sections, Front Suspension, Steering & Driveline, Rear Suspensions and Brakes. Within these sections, the below components are thoroughly checked;

Front Suspension: Our experienced technicians thoroughly inspect critical front suspension components to identify any potential issues. This includes assessing the condition of your shock absorbers, struts, springs, and other vital elements that contribute to your vehicle's stability and ride comfort.
Steering & Driveline: We pay close attention to your vehicle's steering and driveline components. Our examination encompasses steering linkage, joints, and the driveline itself to detect any wear or abnormalities that could affect your steering precision and overall control.
Rear Suspension: The rear suspension is equally important for a smooth and safe ride. Our inspection involves a detailed evaluation of rear suspension elements, such as rear shock absorbers, leaf springs, and other relevant components, to ensure their integrity and functionality.
Brakes: Your vehicle's braking system is a critical safety feature. We leave no stone unturned when it comes to inspecting your brakes. Our technicians assess brake pads, discs, calipers, and brake lines to guarantee that your braking system is in peak condition, providing you with reliable stopping power.

By performing these meticulous checks within these designated sections, we aim to ensure that your vehicle operates safely and efficiently on the road. This thorough inspection process helps us identify any potential concerns and address them proactively, prioritizing your safety and peace of mind.

Shock Absorbers
Strut Tops
Mounts
Bump Stops
Coil Springs
Torsion Bars
Leaf Springs
U Bolts
Control Arms and bushings
Radius/Trailing Arms and bushings
Strut Bar and bushings
Sway Bars and bushings
Camber Pins
Panhard rod and bushings
Crossmember and bushings
Chassis, body mounts and bushings
Other bushings
Tie Rod End/Boot
Rack Ends/Boot
Idler Arm
Pitman Arm

Drag Link
Side Rod
Ball Joints and Boots
King Pin/Pivot Bushings
Steering Box
Steering Rack and Bushings
Power Steering Pump, belt, lines, fluid
Steering coupling
Steering damper
CV Drive Shafts/Boots
4WD Hubs
Wheel Bearings
Wheels
Tyres
Differential Bushings
Brake Pads/Shoes
Brake Rotors/Drums
Brake Master Cylinder
Wheel Callipers/Cylinders
Brake Lines
Brake Cables

Not only are the underbody components checked, with a Suspension check we also examine:

Tyre Wear
Abnormal noises
Vehicle heights (ensuring the vehicle doesn’t have a lean)
Steering pull
Even or uneven braking
Off Centre steering wheel
Vibrations whilst driving
Abnormal noises

Under Vehicle Component Inspection

During our Under Vehicle Component Inspection, our skilled technicians will conduct a thorough examination of each suspension component beneath your vehicle. They will meticulously assess for signs of wear and tear, as well as any potential abnormalities. In particular, suspension bushes and shock absorbers are components we frequently scrutinize, as these areas commonly exhibit wear and tear. Your safety and vehicle's performance are our top priorities.

Brake and Wheel Inspection

After checking the under body suspension components, our Fulcrum technicians will check all your wheels and brakes. This ensures that your tyre treads have no excessive or uneven wear and that your brakes are in safe and working condition.

The brake inspection consists of a visual examination of the brakes, including the inspection of the brake pads and determining the condition of the disks. Further inspection will involve a test drive being undertaken by our experienced technicians. This allows us to test your handbrake and determine the conditions of your brakes. We will also examine the brake cylinder to ensure there is no leakage which could impact the effectiveness of your braking system.

With the request of the customer, a more in depth inspection will be performed. This inspection involves having the vehicle on the hoist with all 4 wheels removed. The condition of the drum, shoes, wheel cylinder and axle seals will then be examined.

Hydraulic brake pressures at all 4 wheels and the rate of deceleration is reviewed to ensure it is of the legal limit. At Fulcrum Suspensions, we ensure that your vehicle is inspected to extremely high standards from our team.

Why and when you should consider a Suspension Inspection

6 Months or 10,000km since your last suspension check
Uneven or excessive steering pull
When you drive on smooth roads it feels rough or harsh
Brakes are activating unevenly
Off centre steering wheel
Loud vibrations while driving

Increased braking distance
Excessive or uneven tyre wear
Vehicles that constantly carry heavy loads
You often go off road or on long road trips
Your vehicle is difficult to control/steer
Abnormal noises coming front or rear of vehicle

Book your Free Suspension Check

We offer these outstanding services at various Fulcrum Suspension stores throughout Australia. Feel free to inquire about our extensive range of suspension servicing options, which includes the industry's most comprehensive FREE written multipoint suspension inspection. Our expert suspension technicians will conduct dynamic assessments of your vehicle and provide you with in-depth service recommendations.

We appreciate the importance of convenience and understand that your schedule can be quite hectic. That's why we've streamlined the booking process for your ease. You can either complete our form, send us a message, or simply give Fulcrum Suspensions a call at 1800 385 278, and our dedicated team will be there to assist you promptly.

Frequently asked questions

Why is your suspension inspection free?

We offer our suspension inspection service for free because we are committed to providing our customers with an affordable and hassle-free solution. We understand that safety while driving is of utmost importance, and we genuinely value our customers' well-being.

Our goal is to ensure that customers can have their vehicles inspected without any financial burden or hesitation. We believe that when a customer has a concern about their vehicle's suspension or safety, they should have the peace of mind to seek professional advice without feeling obligated to pay for it upfront.

By offering free suspension inspections, we aim to encourage proactive maintenance and address any concerns promptly, contributing to safer roads and confident drivers. It's our way of prioritizing your safety and convenience while building trust and ensuring you have access to essential vehicle services when needed.

When do I need to have my suspension inspected?

Knowing when to have your suspension inspected is essential for vehicle safety and performance. As a general guideline, it's recommended to schedule a suspension inspection at least once a year or every 19,000 to 24,000 kilometers. However, you may need more frequent inspections if you regularly drive on rough or uneven roads, or if you notice any signs of suspension issues, such as a bumpy ride, unusual noises, or handling problems. Consult your vehicle's manual for manufacturer-specific recommendations and consider the advice of a qualified mechanic to determine the best inspection schedule based on your driving conditions and vehicle type.

What does a suspension check include?

A suspension check is a thorough inspection of a vehicle's suspension system to ensure its optimal performance and safety. This examination typically encompasses various key components, such as the shock absorbers, struts, springs, control arms, and bushings. During a suspension check, a qualified technician will assess these elements for signs of wear, damage, or corrosion. They will also inspect the suspension mounting points and joints for any looseness or excessive play. Furthermore, the alignment of the wheels and tires will be scrutinized, as misalignment can have a significant impact on the suspension's functionality. Overall, a comprehensive suspension check aims to identify and address any issues that may compromise the vehicle's handling, ride comfort, and road safety, ensuring a smooth and secure driving experience.

How often do you need to inspect suspension?

The frequency of suspension inspections depends on several factors, including your driving habits, the condition of the road you frequently travel on, and the manufacturer's recommendations for your specific vehicle. As a general guideline, it is advisable to have your suspension system inspected annually or every 19,000 to 24,000 kilometers. However, if you frequently encounter rough or potholed roads, or if you notice any unusual noises, vibrations, or handling issues, it's crucial to have your suspension checked sooner to prevent potential safety hazards and costly repairs. Regular inspections can help ensure that your vehicle's suspension remains in optimal condition, providing a comfortable and safe driving experience. Consulting your vehicle's manual and a professional mechanic can provide more precise recommendations based on your specific circumstances.

Should I get my suspension checked?

Absolutely, it is advisable to have your suspension checked regularly. Suspension plays a vital role in your vehicle's safety and comfort. If you notice any unusual signs, such as excessive bouncing, swaying, or unusual noises when driving over bumps, it's especially important to get your suspension checked promptly. Routine suspension inspections can help identify and address issues before they become more significant problems, ensuring your vehicle handles well and provides a smooth and safe ride. Consulting with a qualified mechanic is a wise choice to assess the condition of your suspension and determine if any maintenance or repairs are necessary for optimal road safety.

How do I know if my suspension needs replacing?

You can determine if your suspension needs replacing by paying attention to certain signs. Uneven tire wear, excessive bouncing, swerving or drifting, unusual noises, fluid leaks, visible damage to components, and a rough ride are all indicators that your suspension may require attention. If you notice any of these symptoms, it's essential to have your suspension inspected by a qualified mechanic to ensure your vehicle's safety and performance on the road.

How do I know if my suspension is worn out?

Identifying worn-out suspension is crucial for vehicle safety. Signs of wear include uneven tire wear, excessive bouncing, swaying or drifting while driving, unusual noises like clunking or squeaking, visible fluid leaks, and damaged components. If you observe any of these signs, it's essential to have your suspension assessed by a qualified mechanic to ensure your vehicle's roadworthiness.

How often does suspension need replacing?

The frequency of suspension replacement varies depending on factors like driving habits and road conditions. As a general guideline, it's recommended to consider suspension replacement every 80,000 to 160,000 kilometers. However, if you encounter rough roads or notice signs of wear such as excessive bouncing, uneven tire wear, or strange noises, it's advisable to have your suspension checked earlier. Regular inspections by a qualified mechanic can help determine the appropriate timing for suspension replacement, ensuring your vehicle's safety and performance.

How do I check if my suspension is bad?

You can assess the condition of your suspension by conducting a few simple checks. First, look for signs of uneven tire wear, which can indicate suspension problems. Next, take note of how your vehicle handles; excessive bouncing, swaying, or drifting can be signs of a compromised suspension. Listen for any unusual noises, such as clunking or squeaking, while driving over bumps or making turns. Additionally, inspect your suspension components for visible damage, rust, or fluid leaks. If you notice any of these issues, it's advisable to have your suspension inspected by a qualified mechanic to determine if it requires maintenance or replacement.

Should I get my suspension checked?

Indeed, it is advisable to have your suspension system checked periodically. Your vehicle's suspension plays a critical role in ensuring both safety and ride comfort. If you detect any unusual signs, such as excessive bouncing, swaying, or unusual noises when driving over bumps, it's especially important to have your suspension checked promptly. Regular suspension inspections can help identify and address issues before they become more significant problems, ensuring your vehicle handles well and provides a smooth and safe ride. Consulting with a qualified mechanic is a wise choice to assess the condition of your suspension and determine if any maintenance or repairs are necessary for optimal road safety.

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